The hire comes as UK household claims reach record levels, adding to the complexity of the property claims Qlaims is built to support, and as regulators sharpen their focus on how that complexity is handled. ABI figures showed the average household claim hit £6,340 in the first quarter of 2026, the highest on record and up 20% on the same period in 2025, while the average domestic subsidence claim rose 9% year on year to £17,820. That followed a record £6.1 billion in UK property insurance payouts across 2025 as a whole, driven by the UK’s hottest summer on record and a run of severe storms.
