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MGAA CEO Mike Keating on where the association goes next

Looking back on his tenure to date, Keating highlighted how the association’s recent milestones can be broadly divided into four categories. The first, he said, is the assembling of an exceptional new executive team – a feat that has been recognised in the reception and feedback of members. The second is how the MGAA team has been able to execute the findings of the comprehensive research it carried out in 2021 to determine its members’ requirements and expectations.

“We’ve invested in and spent members’ money in the areas where our members asked us to do so, which is a real achievement,” he said. “And we’ve effectively come to the end of the actions [pinpointed by] that research. Thirdly, it would be remiss of me not to say how pleased I am regarding the growth of the membership across all three tiers. We’re now in total, around 350 members, including MGAs, suppliers and insurer members.

“Our ambition is that we would like all MGAs to want to be members of the association. It’s up to us to approach them but it’s just as important that every MGA wants to be a member of the association. And it’s up to us to make sure that our proposition, our service and everything we do, remains relevant and essentially gives them no opportunity not to want to be part of our association.”

Read more: The capacity challenge – a silver lining for MGAs?

While the association is delighted that it now counts almost 190 MGAs among its members, Keating emphasised that the membership makeup of the MGAA is a tripartite offering. The team will continue to grow its insurer membership, he said, as it’s so critical for MGAs to have the right support from capacity providers – and will also focus on evolving the diversity of its supplier membership which provide such excellent products and services to the market.

The creation of multiple forums in the last two years is another achievement close to Keating’s heart. He highlighted how the introduction of both a technical forum, a claims forum and a personal lines forum had represented standout opportunities to allow all relevant stakeholders across the industry to come together to share knowledge, understand each other’s objectives and earmark opportunities to work together.

These forums showcase the technical expertise, knowledge and professionalism of the sector and offer an opportunity for the community to work more collaboratively going forward. The entire membership across the MGAA has a shared ambition to deliver excellent solutions to customers, he said, but also to deliver positive underwriting earnings to all stakeholders – and these forums provide an excellent conduit for that shared purpose.

As to what’s next on the growth agenda, he noted that the rapid rate of change that has characterised the strategy of the MGAA to date is showing no signs of slowing down.

“Over the next 12 months, we are investing in a significant upgrade on the MGAA website which will give a premium feel for our members,” he said. “It will be far more digital and user-friendly and will give more of a spotlight to our suppliers and their products and services. It needed a significant investment to get it to where the association needs it to be. Because it is our shop window essentially, and I feel it needs to clearly represent what the association, and more importantly, our members represent.

“[…] We will also go out, probably in mid-2023, to our membership again for further research. I think it’s really important that at least every two years, we go out and speak to our membership – especially as it’s growing so much – and ensure that what we’re doing continues to reflect what they actually want us to do, and that we’re investing our members’ money in the right areas for our members. And that’s both for now, but also, critically, for market developments as we go forward.”

Read more: CEO on the key to MGA success in 2022

Keating and his team will also be actively encouraging members to achieve the CII’s Chartered Insurance Underwriting Agent designation, he said, as it’s an achievement that really signposts the professionalism of the market and its players. In addition, the MGAA has a full roster of events, conferences, and learning and development opportunities in its roster.

The association will be introducing ‘Lunch and Learn’ type events around particular subjects of interest to its membership, he said, as it has seen first-hand how smaller, more intimate events are incredibly beneficial to attendees. The MGAA will also be continuing its partnership with I Love Claims and the success of this partnership’s recent conference will see it becoming a permanent fixture in members’ calendars going forward.

“That’s because it’s so important that the MGA community, working alongside I Love Claims, ensures that it keeps a clear focus on ensuring that its claims delivery is the best it can be,” he said. “And on the events front, we’ll continue with our normal events. We had a successful capacity exchange a few weeks ago, and we’ll have our broker ‘Meet the Market’ event, and our conference in July.

“So, we’ve got an increase in events and we’ll continue to use these to reflect what our members require around any educational and informative [opportunities]. And we’ll also look to continue to grow our membership. So, it’s a real blend – we’re doing a lot of strategic things but also a lot of more of the same, providing it remains relevant to what our members require.”

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LV= General Insurance taps broker pricing lead

LV= General Insurance taps broker pricing lead

Allianz-owned LV= General Insurance (LV= GI) is bringing in a broker portfolio pricing director in the form of Nicola George.

Taking effect on November 2, the appointment will see the former intermediary pricing head make the switch from Aviva. At LV= GI, George will be in charge of the insurer’s broker pricing team.

“I’m really pleased to be joining Allianz Personal and the LV= Broker team to lead our pricing capabilities,” commented the key hire. “Insurance is constantly evolving, and it’s so important we’re in the best place to respond and adapt to this within pricing.

“LV= [GI] has a strong presence and commitment to the broker market, which was a significant factor in my motivation to come over. This is a very exciting time to be joining, and I look forward to working with the team.”

George’s remit spans the creation and implementation of LV= GI’s broker pricing strategy for private motor, home, and specialist vehicle insurance.

“I’m thrilled that Nicola has joined Allianz Personal, as we continue to build and strengthen our pricing capabilities and support a wide range of products across multiple business areas,” commented Allianz Personal pricing director Hugh Kenyon.

“We continue to focus on growing our broker side of the business, and Nicola’s skills and experience will be fundamental in helping fulfil our aspirations as a business.”

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Munich Re announces changes to management board

Munich Re announces changes to management board

Munich Re is making a couple of changes to its board of management, including new arrivals.

Dr Thomas Blunck (pictured), who has been with the Munich Re management board since 2005, is succeeding Dr Torsten Jeworrek as chair of the reinsurance committee effective January next year.

Jeworrek, aged 61, is stepping down at his own request. The outgoing reinsurance chair has been with Munich Re for 32 years, two decades of which were spent as management board member.

Thanking the industry stalwart for his many years of “outstanding” service, chief executive Dr Joachim Wenning said: “Torsten Jeworrek’s contribution to our company has been extraordinary.”

Meanwhile Blunck will chair not only the reinsurance committee but also the global underwriting and risk committee. Additionally, fellow management board member Stefan Golling will take charge of capital partners. Golling has been with Munich Re since 2001; the board of management, 2021.

Joining them as new members of Munich Re’s management board in December 2022 and January 2023, respectively, are Clarisse Kopff and Mari-Lizette Malherbe.

Kopff is the CEO of Allianz Trade until the end of November, after which she will be replaced by Aylin Somersan Coqui. London-based Malherbe, meanwhile, has been with the reinsurer since 2007 and currently leads the life and health reinsurance business for Europe and Latin America.

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Allianz arm names new CEO and chairperson

Allianz arm names new CEO and chairperson

Leading trade credit insurer Allianz Trade has announced that Aylin Somersan Coqui (pictured) will be stepping up as CEO and chairperson of the board of management of Allianz Trade.

Somersan Coqui, who has served as group chief risk officer of Allianz SE since 2020, will take over from Clarisse Kopff, who will be pursuing a new leadership role outside of Allianz as of November 30, 2022. The change is subject to regulatory approval.

In a Press release, Allianz Trade noted that Somersan Coqui, who holds a bachelor’s degree from Davidson College and an MBA from Harvard Business School, began her career as a financial analyst at Morgan Stanley in 1998, and later joined the Allianz Group in 2002. Since then, she has served in several roles with Allianz Global Investors and PIMCO before taking on multiple international leadership roles within the group including as CFO, CEO at Allianz Turkey and chief HRO at Allianz SE.

Commenting on the moves, Chris Townsend, member of the board of management of Allianz SE, expressed his thanks to Kopff for the “excellent work” she did for Allianz Trade and wished her well in the new chapter of her career.

“We wish Aylin all the best in her new role,” he said, “and are convinced that given her extensive background in both asset management and insurance as well as her technical expertise in risk, she is in an excellent position to oversee the continued momentum of Allianz Trade.”

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Travelers Q3 profit slumps due to CAT claims

“Even in the face of challenging weather, we generated meaningful profit with core income for the quarter,” said Alan Schnitzer, chairman and CEO of Travelers, in a statement. “These results benefited from record net earned premiums of US$8.6 billion, up 10% compared to the prior year period, and a solid underlying combined ratio of 92.5%.

“Underwriting income in our commercial businesses was excellent, driven by strong net earned premiums and an aggregate underlying combined ratio for business insurance and bond & specialty insurance of 88.0%.

“Our high-quality investment portfolio generated solid after-tax net investment income of US$505 million despite the significant downturn in the broader equity markets. These results, along with our strong balance sheet, enabled us to return US$722 million of excess capital to our shareholders this quarter, including US$501 million of share repurchases.”

The New York-based insurer is often seen as a bellwether for the industry as it typically reports earnings before its peers.

Hurricanes Ian and Fiona, among a slew of storms that hit North America this year, have driven Travelers’ pre-tax catastrophe losses to US$512 million from US$501 million in 2021.

According to risk modelling firm Verisk, the insurance industry faces up to US$57 billion in losses from Hurricane Ian’s onslaught in Florida and South Carolina.

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FCA executive director announces plans to step down

Since joining the FCA in 2015, Steward has led the delivery of some of the FCA’s most complex, high-profile, and precedent-setting enforcement cases, with many notable successes against major global financial institutions and individuals.

He also led the conduct regulator’s listing authority and oversight of the UK’s publicly traded markets, a role in which he developed the FCA’s data-led approach to market oversight. Steward has also been at the forefront of the FCA’s anti-scam marketing campaign Scamsmart.

“Mark has brought his formidable experience as a regulator and as a litigator to the FCA, delivering significant enforcement cases across a broad spectrum, as well as the FCA’s data-led approach to market oversight,” Nikhil Rathi, chief executive at the Financial Conduct Authority, said. “That enormous contribution is a result of Mark’s abiding belief in fairness, that markets must be clean if the economy is to thrive and in doing the right thing on behalf of consumers.

Rathi added that Steward has shown that the FCA is willing to take on challenging cases, and will use the full extent of its powers to deliver results that have a real impact for the markets it oversees and for those who rely on them.

“I am hugely grateful for Mark’s leadership, dedication and expertise and wish him the very best for the future,” he said.

Steward, for his part, stated it had been a privilege to “serve the FCA throughout many challenges over the last seven years and to leave behind such a strong team for the future.”

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UK court hands down ruling in three landmark COVID-related BI cases

According to court documents seen by Insurance Business, Stonegate’s insurers don’t dispute that the policies should have paid out, but contend their liability is limited to £17.5 million. The insurers had already paid out £14.5 million of this total, including £12 million for additional increased costs of working. The court began hearing arguments on the case in June this year.

Commenting on today’s outcome which saw insurers win the battle to deduct COVID furlough support from payouts, MS Amlin said the judgement saw the court ‘fundamentally’ support insurers’ positions. The insurer noted that the case considered, among other things, the extent to which losses were caused by cases of COVID-19 and government action within the policy period as well as whether insurers were entitled to credit for furlough payments received by Stonegate.

MS Amlin stated that: “On all of these issues, the court has found almost entirely in favour of insurers.”

Johan Slabbert, chief executive officer, MS Amlin Underwriting Limited said the ruling “brings some genuine clarity to a very complex business interruption case.” He hailed the “positive outcome” for the insurance industry, noting that the ruling will have an enormous financial impact on insurers throughout the UK.

“As an insurer upon whom thousands of businesses rely for support, we have always taken our responsibilities extremely seriously,” Slabbert said in a statement. “COVID-19 created unprecedented challenges for businesses across the country, and our commitment to helping our policyholders remains as strong as ever.”

However, a spokesperson from the Stonegate Group said the outcome of the case was “far from conclusive” and that it intends to appeal the court’s decision, saying the commercial court’s interpretation on several key issues is “out of step” with the approach taken by the Supreme Court in a Financial Conduct Authority-brought test case.

A landmark ruling by the high court in January found that many business-interruption policies should have provided cover against the financial losses from the pandemic. The FCA brought the test case on behalf of 370,000 affected policyholders.

Stonegate operates some 760 pubs, bars, and restaurants across the UK, including popular chains such as Slug and Lettuce and Yates’s.

“While our recovery from the pandemic has been strong, we cannot ignore the significant disruption caused during the last two years. Along with most businesses in the UK, we are now grappling with inflationary challenges and a cost-of-living crisis for the UK consumer. In the circumstances, we, and other businesses, are entitled to look to our insurers to provide the cover promised under our policy,” the Stonegate spokesperson told Insurance Business.

Greggs vs Zurich Insurance

Meanwhile, a spokesperson for Charles Russell Speechlys which acted for Greggs in the landmark BI trial said “today’s judgment substantially accepts Greggs’ primary case for payment of business interruption and related losses caused by Covid-19 and its consequences.”

Insurers’ initial argument that there was only one limit available for COVID BI losses, entitling Greggs to only one limit of £2.5 million for all of its COVID BI losses has been “firmly rejected”, the firm said.

For its part, Greggs argued that it was entitled to access a separate limit of £2.5 million each time the Westminster and devolved governments in the UK adopted a major COVID restriction measure affecting its business, meaning that there were multiple such restrictions and corresponding £2.5 million limits.

Charles Russell Speechlys said the judge accepted the “main thrust” of Greggs’ primary case and ruled that there was a single occurrence at the outset (from March 2020 until May 2020) followed by separate occurrences in each jurisdiction within the UK as the level of major restrictions in place was adjusted from time to time over the course of 2020 and also separate occurrences within each jurisdiction where there were local lockdowns or other restrictions.

The judge also held that those regulations which merely continued existing restrictions or made trivial changes did not provide additional £2.5 million limits.

Charles Russell Speechlys Partner, Manoj Vaghela, commented: “This outcome vindicates Greggs commencing proceedings and has wider implications for all businesses that purchased the Resilience Insurance policies. Insurers’ argument that there was only one limit available for COVID business interruption losses has been firmly rejected. “

Subject to appeal, Charles Russell Speechlys said that the case of ‘Greggs plc v Zurich Insurance plc’ (Case No: CL-2021-000622) will now proceed to phase two, in which insurers and Greggs will calculate the value of the business interruption loss recoverable under the insurance policy.

Various Eateries Trading Ltd vs. Allianz Insurance Plc

For its part, Various Eateries (VE) argued for a ‘per premise’ case in its £16 million claim against Allianz.

In his ruling, the Honourable Mr Justice Butcher laid out the boundaries of the claim with VE claiming that its loss was caused by numerous ‘Covered Events’ which fall to be indemnified under one or all of what were called the ‘Disease Clause’. VE claimed that all its pandemic-related loss is recoverable until the end of the 12- or 24-month Maximum Indemnity Period (‘MIP’), as applicable.

Meanwhile, Allianz’s case was that VE’s business interruption loss (‘BIL’), additional increased costs of working (or ‘AICW’) and claims preparation costs which it is entitled to recover under the policy, were limited to £2.5 million, £400,000 and £175,000 respectively. Allianz said it had paid the £2.5 million and would make payments in respect of AICW and Claims Preparation Costs subject to proof, but had not yet done so in full.

Allianz’s primary case was not one which had a counterpart in Stonegate v MS Amlin, or in Greggs v Zurich. It was based on the proposition that the Divisional Court in the FCA Test Case, in relation to ‘RSA 4’ which was a policy on the Marsh Resilience Form, had rejected a submission that the Disease Clause provided cover only for ‘events’, and extended to providing cover for ‘states of affairs’. Butcher rejected Allianz’s primary case on this issue.

He added that: “Allianz also adopted the case made by Zurich in the Greggs v Zurich action that the policy was only ‘triggered’ by a covered event when there had been interruption or interference with VE’s business as a whole and therefore that there was only one ‘trigger’ of the Disease Clause by reason of the spread of the pandemic.”

He noted that he had given his reasons for rejecting that argument in paragraphs [33-40] of his judgement in Greggs vs Zurich. Meanwhile, he noted that in relation to the Enforced Closure Clause, he considers that the reasoning in his judgement in Stonegate vs MS Amlin [paragraphs 67-69] is applicable.

Summing up the rulings in a LinkedIn message, the law firm 2 Temple Gardens stated:

“The Commercial Court has today handed down judgement in three cases based on the popular Marsh Resilience wording: Various Eateries v Allianz, Stonegate v Amlin and Greggs v Zurich. Butcher J held that the BI losses aggregate around major government action. The judge also adopted a narrower approach to causation of losses than advocated for by policyholders, and further concluded that credit needed to be given by policyholders for furlough payments.”

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Kennedys grows team behind revolutionary tech with trio of hires

Milliner has 25 years of experience in the claims industry, including work as AXA UK’s continuous improvement business manager and as a senior insurance officer in local government. As Kennedys IQ’s account manager, she will focus on promoting the company’s products and enhancing customer experience.

Lawyers Harger and Cunningham will bring their respective work experience from DARAG Group and Linklaters to their new roles at Kennedys IQ, where they will work on Kennedys’ latest product, Reputation Advisor.

The £1.2m project, partly funded by Innovate UK, assesses organisations’ real-time reputational risk in relation to their environmental, social, and governance (ESG) practices by analysing content from corporate documents to publicly available information. Risk Advisor will then assist in underwriting policies, calculating premiums, and predicting potential triggers for claims.

“Recent years have seen a significant, if not seismic shift towards more responsible, sustainable business that extends not just to clients but to investors too,” Kennedys IQ head of product and innovation director Karim Derrick said. “Increasingly, they are unwilling to part with capital if a company’s values don’t align with their own. Reputation Advisor will give them that reassurance, backed up by the most robust and transparent data.”

Reputation Advisor is the fifth Kennedys initiative to be awarded funding from Innovate UK.

“We are proud to be at the forefront of innovation in the market and are delighted to grow our teams with the addition of such talented and experienced new colleagues,” said Kennedys partner and global head of client innovation Richard West. “I’d like to welcome Joe, Alissa, and Melanie to the Kennedys’ family.”

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IGP&I under fire from Ukraine officials over insuring transport of Russian oil

Five major Greek shipping firms on the database were spotlighted by the Ukrainian government which claimed in its letter that in spring alone, the firms had transported 19 million tons of Russian oil worth $16 billion – a third of all the country’s oil exports over that period and “equal to the cost of launching 2,350 Kalibr cruise missiles”.

The Guardian noted that the latest figures “suggest the total value of oil transported by the Greek shippers now stands at $32 billion.”

The IGP&I responded nine days later to the agency. In a letter, seen by The Guardian, Paul Jennings, chair of the IGP&I, offered “sympathy” over Ukraine’s plight but said Greek shippers were acting lawfully.

“To the best of our knowledge, the ship-owning companies you have mentioned in your letter are engaged in trade that has, to-date, remained lawful under European Union, UK and US law,” Jennings wrote.

“Specifically, under the sixth EU sanctions package there are exemptions to the prohibitions so as to permit some Russian oil cargoes to be transported into the EU and there is also no general prohibition on the transport of Russian oil cargoes to third countries.”

Officials in Kyiv have contrasted this response to a similar request from the Ukrainian agency to the London Stock Exchange Group (LSEG), which did lead to action.

In a letter on August 31 to the agency, Phil Cotter, the head of the data and analytics division at the LSEG, offered “support for the Ukrainian people through this difficult time” and confirmed that “the World-Check database does cover the Ukraine national agency on corruption prevention [by flagging] ‘international sponsors of war’ entity names”.

This response saw each of the Greek shipping companies transporting Russian oil being tagged by the LSEG with a notice on their database that they are on the Ukrainian “international sponsors of war” register and are allegedly “financing terrorism”.

Meanwhile, The Guardian reported that a letter dated September 1 to the IGP&I shows the Ukrainian government agency made a further appeal to the insurers’ body to take responsibility for avoiding the financing of the Kremlin’s invasion.

Oleksandr Novikov, the head of the agency, wrote: “We do not dispute the legality of their actions and their compliance with the current international sanctions regime. Otherwise, the carriers in question would have been placed on the sanctions list right away (so far they are in the International Sponsors of War category, which is not the same).

“Yet, we believe that IGP&I Clubs do have a say in the matter.”

Novikov asked the IGP&I Clubs to send “a message discouraging the members from doing business with Russians or shipping Russian oil”, or otherwise to at least follow a precedent set in 2020 when it had issued a circular advising about the increasing sanctions pressure faced by companies cooperating with the Russian Nord Stream 2 gas pipe.

Jennings reportedly replied that it was likely such a circular would be issued in the future but that discussions over watering down an EU prohibition on the export of Russian oil would probably keep the trade legal.

The Guardian noted that “a subsequent circular issued by the IGP&I Clubs on October 11, five months after the relevant EU sanctions came into force, advised members there was an “extended wind-down period for insurance and reinsurance relating to the transport of Russian products … until February 5, 2023”.”

Officials in the Ukrainian government said that while the LSEG had “found a way to help”, it appeared that the IGP&I Clubs had been “looking for a reason to stay apart” and that its advice would merely enable further transports of oil.

The Guardian highlighted that Novikov said: “Greek shipowners are the first to blame for undermining economic sanctions by moving Russian oil and profiting from the shipment, but they cannot be the only ones worthy of blame.

“The companies – some of them non-profits that classify, register, and insure ships – as well as other actors who appear reluctant to take action, deserve blame too.

“It is very disappointing when the debate on transportation is reframed as one of legality. It is not just about hard-law regulations and sanctions any more; there is a need for a great global unity and there is a lot that can be done by private actors, not just governments.”

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Liz Truss throws out Kwasi Kwarteng

Truss has been facing increasing pressure from within her party to reconsider her economic plans, which included around £43 billion worth of unfunded tax cuts. Her mini budget, delivered by Kwarteng himself, started a chain of events that triggered mortgage market chaos the following week. The pound hit an all-time low, and a number of lenders pulled their mortgage products from the market. The Bank of England then decided to buy government bonds to “restore orderly market conditions” and prevent a “material risk to UK financial stability.”

“Amid the wait for the wheels to screech on another U-turn, the door to no. 11 Downing Street is already groaning on its hinges, with Kwasi Kwarteng exiting the Treasury,” Susannah Streeter, senior investment and markets analyst at Hargreaves Lansdown, commented. “The finger of government blame was pointing straight at the Chancellor as soon as he was ordered to dash back to from the US a day early, going straight from arrivals to a humiliating departure.

“His promise of a medium-term fiscal plan to be delivered on Halloween did not provide enough reassurance that the government was in control of economic policy and investors showed signs of taking fright again. But Liz Truss is still facing a rocky horror show of her own making, given that the UK is still hurtling back into a 1970s time warp.

“Even if this embarrassing reshuffle is accompanied with a fresh reversal of policy, as far as the credibility of the government is concerned, significant damage has been done. There will be a long way to go and significant bridge building ahead before the UK risk premium disappears.”

Meanwhile, over at our sister website Mortgage Introducer, property industry experts are saying that the Truss tenure as prime minister is now clearly in trouble.

“This is officially now a government without a mandate, without a plan and without a clue,” Andrew Montlake, managing director of mortgage broker Coreco, remarked. “The Conservatives know that Truss will never be able to turn people around after this and that whenever an election is called, they will be annihilated.

“Their only chance is to install a Sunak and Mordaunt double-act to restore some sense of calm maturity to proceedings to see the country through hard times. This may not be enough, though, as the sense of outrage among the British people will linger for a long time.”

For Lewis Shaw, founder of Mansfield-based Shaw Financial Services, Truss is “a pound shop Thatcher with no mandate from the country.”

“We need a general election now,” he said. “We’re scraping the barrel so hard we’re through the bottom. Just think of the poor joiners whose job it is to get the spur marks out of the wood-panelling in Downing Street.

“The current administration has no ideas or leadership and has torpedoed our economy. If that’s not a good enough reason to turf them out, I don’t know what is.”

Joe Garner, managing director at London-based property developer NewPlace, said the Truss administration has been in “absolute shambles.”

“Truss has no mandate, no control and absolutely no idea how to govern,” he added. “A general election should be called immediately because even the most blinkered Tory voter can see this is doomed to fail.

“In the meantime, it might be an idea to pull Hammond or Osborne out of retirement as a caretaker to at least add some credibility and stability. Truss isn’t fit to govern, has no mandate to govern and unless this government calls a general election, its credibility and that of the UK will continue to be shot to bits.”

UPDATE

According to a BBC report, Jeremy Hunt is set to be installed as the new chancellor imminently.

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