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PartnerRe makes key hire for executive leadership team

PartnerRe makes key hire for executive leadership team

Sima Ruparelia is joining PartnerRe in London to serve as chief actuarial and risk officer from June 27.

A fellow of the Institute and Faculty of Actuaries and an EY alumnus, Ruparelia was previously chief actuary and portfolio manager for UK, Europe, global specialty, and Talbot at AIG. Credentials of the incoming PartnerRe executive leadership team member also include time spent at Equitas and Pinnacle Insurance, as well as Catlin and later XL Catlin.

“This position represents functions that play an important role in both our business and strategic decision-making, and I am pleased to welcome a risk and actuarial professional with Sima’s experience,” said PartnerRe president and chief executive Jacques Bonneau.

“She brings more than 20 years of expertise in the P&C (property and casualty) insurance industry, and her track record in leading and shaping large and complex pricing and reserving strategies make her an excellent fit for this role.”

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Insurance among the worst-hit industries by the pandemic

Finance and insurance took a huge hit due to the pandemic, with an average of 71.95 deaths for every 100 business births in the industry. This was 50% higher than the pre-COVID period, when there were roughly 48.01 business deaths for every 100 births.

This was surpassed only by the information and communication industry. Pre-pandemic, for every 100 businesses born in the industry, 91.51 businesses died. Due to COIVUD-19, this number increased by 89%, with 173.24 business deaths for 100 new ones.

On the flip side, the wholesale industry prospered. Pre-pandemic, for every 100 wholesale businesses born, 101.5 businesses died. This figure decreased by 20% post-pandemic, where in the last eight business quarters, only 81.44 businesses died for every 100 wholesale businesses born. 

Retail businesses also fared relatively well. Pre-pandemic, there were on average 79.75 business deaths for every 100 business births. Post-pandemic, business deaths decreased by 12%, with roughly 69.94 businesses dying for every 100 births since the second quarter of 2020.

For the pre-pandemic national average, 86.58 businesses died for every 100 that were born. Post-pandemic, this number increased by 16%, with roughly 100.67 businesses dying for every 100 new businesses.

“This data shows how much more difficult it has become to survive as a business since the pandemic,” said Ritchie Mehta, CEO of School of Marketing. “In the two years before the impact of COVID-19, on average, more businesses were created than closed each quarter. But now the numbers of company births and deaths are basically equal. As entrepreneurs look to protect themselves against a harsher business environment, the value of skilled employees has never been higher. Therefore, SMEs can take advantage of initiatives such as the Apprenticeship Levy scheme to bring in new staff or train current ones in digital and data-led programmes, with the vast majority of the training cost covered by the levy.”

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Further COVID business interruption insurance cases pending in court

Among the cases previously being managed as part of the list was Parkdean Resorts v AXIS, which has settled. According to the Court, it will not ordinarily publish commencement or progress details until there has been a public hearing in each case.

It stated: “In Corbin & King v Axa, CL-2021-000235 (solicitors Edwin Coe LLP for the claimants, DAC Beachcroft for the defendant), an expedited trial took place at the end of January 2022. The main issues included how a non-damage denial of access cover is to be given effect to in light of the decision of the Supreme Court in the FCA test case. Judgment was handed down on February 25, 2022. Permission to appeal to the Court of Appeal was granted but no appeal will be pursued.

“Three further cases, each arising out of the use of the Marsh Resilience wording, raise at least some of the same issues, and while not being consolidated or heard together, are being managed in a coordinated way. In one of those cases, Stonegate Pub Company v MS Amlin, CL-2021-000161 (solicitors Fenchurch Law for the claimants and DAC Beachcroft for the defendants) directions have been given for an expedited trial of certain issues to commence in June 2022.”

The abovementioned case, which also lists Zurich and Liberty Mutual as defendants, commenced this week. Stonegate is said to be seeking £845 million in compensation.

Meanwhile, Insurance Business understands that three other cases are slated for next month.

“In Greggs Plc v Zurich Insurance Plc, CL-2021-000622 (solicitors CRS for the claimant and Clyde & Co for the defendant), a trial of preliminary issues will take place in the first week of July 2022,” said the Commercial Court. “In Various Eateries Trading Ltd v Allianz, CL-2021-000396 (solicitors Mishcon de Reya for the claimant and DAC Beachcroft for the defendant), a trial of preliminary issues will take place in the second week of July 2022. Each will be heard by the same judge.

“A main issue in each is as to aggregation, and whether the losses claimed constituted a single business interruption loss, or how many business interruption losses there were. Another main issue in Stonegate v Amlin is as to whether a sub-limit in respect of additional increased cost of working applies in the aggregate or to each single business interruption loss.”

The Court continued: “In a further case, Smart Medical Clinics Ltd v Chubb European Group, CL-2021-000472 (solicitors Freeths for the claimant and Clyde & Co for the defendant) a costs and case management conference was heard in January 2022, and directions have been given for a trial of issues other than quantum.” According to law firm Womble Bond Dickinson, the stage one trial for the Chubb case is listed for July 11.

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Gallagher opens regional reinsurance hub in Ipswich

The opening celebrations were attended by Ipswich mayor John Cook, who cut the ribbon and unveiled a plaque at Gallagher Re’s newest office. He was joined by several members of Gallagher Re’s senior management team, including global CEO James Kent, global COO Chris Brook, UK CEO Tom Wakefield, and UK COO Simon Behagg.

“Investing in the creation of a new regional office space here in Ipswich, specifically designed to support flexible and agile working, underlines our commitment to the local area by creating diverse and dynamic roles for those just starting out in their careers, as well as experienced, seasoned insurance professionals,” Kent said. “Across Gallagher Re’s global footprint, we commit to serving our clients locally helping local communities such as Ipswich thrive with the creation of multiple career opportunities for local talent. Our existing Ipswich based colleagues will greatly enjoy connecting and collaborating in this new space, and we look forward to welcoming many more in the weeks and months to come.”

Gallagher Re said new recruits will be supported by tailored training programmes and offered competitive salaries and benefits, as well as excellent working conditions. The company’s significant technology investment at the new Ipswich hub seeks to create a flexible and collaborative environment to ensure the best possible outcomes for employees and clients.

“The insurance industry is vitally important to the Ipswich economy, and I am delighted to open the new Gallagher Re office as they continue to support our local community,” Cook said. “Ipswich is a great place to live and work, and I am excited that Gallagher Re will be recruiting locally and providing career opportunities for the community that will only have a positive impact as we cement our relationship going forward.”

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IQUW enters crisis management market

“The launch of crisis management enables IQUW to offer a greater range of specialty products,” said IQUW group chief underwriting officer David Morris.

Experienced specialty underwriter Jon Atkinson (pictured) will lead the new, multi-line, diverse portfolio’s development. He joined IQUW from Talbot Underwriting Ltd, where he was a senior class underwriter developing the reinsurer’s crisis management capabilities.

Commenting on his role in IQUW’s new portfolio, Atkinson said: “I am delighted to join IQUW and launch the new crisis management product. We will offer cover globally, with a specific focus on food & beverage, automotive, and other safety-focused manufacturing markets where we intend to be a lead market for brokers.

“IQUW has a vision for digital underwriting and, in line with this, our crisis management portfolio will combine data, automation, and human expertise to deliver consistent, accurate, and fast responses to support broker.”

Commenting on the new hire, Morris said: “Jon joins IQUW with unrivalled specialist experience, and I am thrilled that he will lead this new portfolio and develop it alongside our digital vision.”

IQUW CEO Peter Bilsby added: “We are building out a fantastic team of professionals to lead the development of our multi-line, diverse product offering.”

The launch of the crisis management offering is part of IQUW’s growth and development strategy for its specialty lines. It follows the launch of a new aviation portfolio at the end of 2021.

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Insurance Premium Tax – why insurers and brokers would be “wise to prepare”

Speaking with Insurance Business, Russell Brown (pictured), senior IPT consulting manager at Sovos, highlighted that changes in IPT tend to be infrequent, particularly in contract to VAT which has seen rates rise and fall several times in recent news.

“IPT was last changed in the UK in 2017, raising the standard rate from 10% to 12%,” he said. “Between 2015 and 2017, the rate jumped from 6% to 12% – but this did not generate the amount of tax revenue that the government had hoped for. Non-admitted, non-EEA insurers are mainly to blame for this, as they did not always pay the tax. Policyholders can only be assessed by HMRC in rare cases for unpaid tax.”

Read more: Insurance Premium Tax absent from Spring Statement

However, Brown noted that the UK’s exit from the EU opens the door to IPT rates being revised or eradicated altogether by the May 2024 general election. The UK’s landscape has become more tumultuous since having left the EU, and so it is possible that Brexit could lead to the government applying a standard rate of 20% VAT, rather than the current 12% IPT, to many taxable non-life insurance policies.

“A change from IPT to VAT could mean the policyholders would be liable for any tax owed if non-compliant insurers fail to meet obligations,” Brown said. “In contrast, a tax increase of 8% would be unpopular with many voters and could be perceived as a stealth tax that has been paid for through higher insurance premiums.

“Another option is to keep the current 12% IPT rate on compulsory insurance for private individuals, such as motor and home insurance. This strategy would still permit the government to charge 20% on other forms of insurance that have no social impact, such as directors’ and officers’ liability insurance. VAT registered businesses would likely be able to recover input VAT on the premiums they pay, but this isn’t the case with IPT, as it is an irrecoverable cost borne by the consumer.”

That the UK is currently carrying out a consultation on changing IPT, and potentially incorporating it into VAT, has caused a lot of conversation across the market. Despite the consultation, however, Brown said there has been little mention from governing bodies about any upcoming changes to IPT. So, although this may be on the cards for the UK, it’s clear that it is not a priority at the moment with everything else going on in the world.

In the event that changes were made to IPT, Brown noted that the insurance industry would face an increased administrative burden. At present, he said, insurers rely primarily on brokers to ensure that premium taxes and parafiscal charges such as Fire Brigade Charges are calculated properly on policies. Any administrative changes would therefore need broker approval prior to implementation.

In addition to the IPT rates, he added, the entire reporting process is also potentially subject to change. An annual IPT return, for example, may take the place of quarterly returns, with quarterly payments on account for insurers who pay more than a certain amount of IPT each year, as well as modifications to the information reported on returns. In other words, underwriters would have to spend a lot more time complying with reporting obligations.

“What’s more is that changes to IPT will have an impact on any insurance options available in the EU, such as travel insurance,” he said. “Following Brexit, brokers have been much more careful in order to remain fully compliant in both jurisdictions. They’ve had to divide up policies and give them over to other European firms in certain situations, which means they can’t provide the same level of service as they could before leaving the EU.”

As such, a charge would eventually be passed on to end-users, Brown said, and in the current high inflationary climate insurance firms should think about the social implications resulting from this.

“Life and long-term insurance products, such as income protection and five-year permanent health insurance, which are deemed lifestyle choices and are exempt from IPT, may become subject to VAT,” he said. “To avoid discouraging customers from purchasing such cover, a lower rate of 12% may be charged.”

However, Brown emphasised that, as a result of these possible developments, insurers will rely on brokers to determine whether their customer is a company that is registered for VAT in the UK or a private individual. Therefore, brokers will need to be significantly involved in these negotiations, as they are responsible for ensuring correct taxation and keeping records, which they then pass on to insurers.

“One critical piece of information that brokers should retain and pass on is the policyholder’s VAT registration number,” he advised, “so that it is included in the policy documentation sent to them, in case any issues arise with HMRC.”

Read next: Insurance Premium Tax – why is the time right to make changes?

Looking to the future, Brown highlighted that while IPT is certainly an area in need of modernisation, it’s not part of the UK government’s plans under the Making Tax Digital scheme. The last consultation did raise the question of whether IPT needed modernisation, he said, but these initiatives weren’t welcomed by respondents.

“HMT and HMRC currently have more urgent matters to handle,” he said, “but they plan to continue consulting with interested parties, such as insurers’ representative bodies (the Association of British Insurers, the International Underwriting Association), brokers’ representative bodies (the London and International Insurance Brokers Association), and others, regarding this change.

“With the last consultation officially closed in February 2021, the results weren’t published until November 2021 – therefore it’s clear that this isn’t a current priority for HMRC. In the next phase, HMRC will conduct another consultation and organise regular meetings with Industry Liaison Group members. Although the process will take time, insurers and brokers in the UK would be wise to prepare for change in the years ahead.”

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Great American selects new specialty P&C leaders

Hoboth was the sixth employee of the fidelity/crime division when she joined Great American in 1997. She has held various leadership positions within the company, most recently serving as divisional senior vice president.

During her tenure, she oversaw most fidelity/crime underwriting offices, as well as its specialty underwriting group and IT functions. She played a key role in developing numerous initiatives within the company, including a program business model and the kidnap and ransom program. Moreover, she was instrumental in helping Great American become the largest crime writer of Native American risks in the US.

Hoboth received her Bachelor of Arts from the University of Connecticut, graduating magna cum laude. She was one of Insurance Business America’s Elite Women in Insurance for 2016.

Great American also promoted Michael B. Mulvey to divisional president of the FCIA – trade credit & political risk division. He is succeeding Phil Lally, who is set to retire in July after over three decades with the company.

Mulvey first joined FCIA in 2012 as divisional vice president, handling its claim and recovery operations. He was promoted in 2021 to divisional senior vice president and assumed responsibility for reinsurance, compliance, and corporate governance, along with serving on the division’s credit committee.

Mulvey brings more than 30 years of experience into his new role, with specific expertise in claims and underwriting. He earned a Bachelor of Arts from Lehman College and a Juris Doctor from Pace University.

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QBE to expand into the Netherlands

QBE to expand into the Netherlands

QBE Insurance Group is now recruiting for key posts ahead of the international insurer’s further expansion in Europe by way of a Netherlands branch.

“We have been steadily building our offering in Continental Europe, providing a credible alternative to established markets,” said Cécile Fresneau, insurance managing director at QBE Europe. “We have the financial backing of a global enterprise but retain the agility of a smaller operation.

“This enables us to offer a flexible approach and new solutions to the market and has underpinned our success so far in Europe. We see great potential in the Dutch insurance market and are excited to get started.”

According to QBE, it is hiring across underwriting, claims, operations, and finance to set up the unit. The plan is for the new branch in the Netherlands to write business incepting from January 2023. Overseeing the creation of the local team is strategy executive Sebastiaan Lambalk.

For the upcoming branch, which will have a multi-national offering, QBE initially intends to offer core commercial liability, financial lines, and property coverage for mid-market to large corporates solely through intermediaries.

Vacancies for the Dutch operations include underwriting manager, operations manager, respective heads of the various business lines, and claims manager.

The expansion is subject to regulatory approval.

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Four-day work week trial – what is the biggest benefit?

Four-day work week trial – what is the biggest benefit?

Almost 30% of British consumers and employers see improved work-life balance as the most important benefit of a four-day working week, according to separate surveys by GlobalData.

This comes as more than 3,300 workers across 70 companies in the UK embark on a six-month trial period of the four-day working week. This trial is larger than the one conducted in Iceland last year, which found that fewer days at work helped increase productivity and led to an improvement in workers’ wellbeing.

“The four-day working week for full-time pay is not a new concept, with trials being carried out around the world in recent years,” said Beatriz Benito, lead insurance analyst at GlobalData “However, the COVID-19 pandemic has accelerated the changes that were already underway. The pandemic has improved awareness about health and wellbeing and changed the way businesses fundamentally operate.”

GlobalData’s 2021 UK Insurance Consumer Survey found that 29.7% of consumers see an adequate work-life balance as the most important employee benefit. The sentiment is similar among employers, with 28.9% of employer respondents of GlobalData’s 2021 UK SME Insurance Survey agreeing that work-life balance benefits are the most important benefit to provide to employees.

“The COVID-19 pandemic has shone a light on employee wellbeing, flexibility, and shifting values as individuals spent more time at home during lockdowns,” Benito said. “Now more than ever, businesses are recognizing the need for improving wellbeing support to employees.”

According to Benito, while work-life balance is important for both employees and employers, employee benefits programmes go beyond that. Since the pandemic began, insurers have revamped their products, enhancing their wellness programmes to resonate more with customers.

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LV= selects new chair

Moore, who will join the board as LV= chair subject to regulatory and other approvals, will take over from interim chair Seamus Creedon who will continue in his role as a non-executive director on the LV= board.

Throughout his 30-year career, Moore has amassed significant experience in the UK life insurance sector and asset management space. He served at a wide range of financial institutions including Lloyds Banking Group, Chase Manhattan Bank and Barclays Bank. He is also currently chair at PCF Group, RCI Bank UK and Cambridge & Counties Bank.

Commenting on the appointment, Creedon said he was delighted that Moore had agreed to join the board at LV=, and highlighted the incoming chair’s extensive commercial and technical knowledge of the life insurance sector and financial services. Moore has a strong track record of helping businesses thrive for all stakeholders, he said, and is “the right candidate to lead LV= into the future.”

“It has been a privilege to serve as interim chair since February,” he added, “and I very much look forward to working with Simon to ensure a smooth handover.”

Moore also commented on his appointment and said he was honoured to be taking the chair of such a distinguished British business, particularly at such an important time in LV=’s 179-year history. He noted he was attracted to the strength of the LV= brand and mutual ethos, and his focus will be on building a strong business for the benefit of its members, advisers and employees.

“As chair, I am determined that LV= will put its members at the heart of everything we do, as we drive the business forward,” he said. “LV= is a fantastic business which I am extremely proud to lead. I look forward to working with my board colleagues, and the wider LV= executive team, to forge a bright future for LV= as part of a vibrant mutual sector.”

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