“Offering COVID-19 protection as standard helps to give customers peace of mind they are protected should they test positive, and they have to cancel or cut short their trip. With a range of cover levels available to Tesco shoppers, we’re confident customers will find a policy that suits them and their holiday once travel at home and abroad is permitted.”
Managing the scheme is ROCK Insurance Group, while underwriting is provided by AXA Partners, which will also be in charge of claims handling and medical assistance services.
Commenting on the product launch, AXA Partners sales director Paul Moloney asserted: “It is our duty as insurers to safeguard customers’ trust; implementing solutions that provide assurance and protect what matters. We very much look forward to providing Tesco Bank customers with quality travel insurance cover both now, and when we are free of this pandemic.”
Core features of the new Tesco Bank Travel Insurance include cover for medical expenses, trip cancellation or delays, and lost or stolen baggage or money. Policyholders can choose from three tiers of cover, all with coronavirus protection as standard, with a range of add-ons also available.
“We are incredibly excited to be partnering with Tesco Bank to launch travel insurance to its customers,” commented ROCK Insurance Group managing director Antony Martin.
“ROCK is providing Tesco Bank’s customers with a wide range of travel insurance products and services that are available online or via a dedicated call centre, meaning that more people will be protected and have the confidence to travel as soon as restrictions have eased.”
Cover is offered to individuals, couples, families, and groups of up to 12, and can be purchased on a single trip or annual basis.