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CII recognises top performers in qualification exams

The winners came from an assortment of companies, including Willis, Marsh, Tokio Marine Kiln, Schroders Personal Wealth, Zurich, Aon, RSA, Brewin Dolphin, Saunderson House and Money Matters North East.

Each winner will receive a prize between £100 and £1,000, plus a certificate from the sponsor of the category. The prizes are usually presented to the winner at their local institute dinner, but due to government guidance regarding the pandemic, the certificates will be sent directly to the winners and the CII will celebrate their achievements through its social media accounts. In the coming weeks, CII will post photos of the winners, along with what the awards mean for their career and their tips on how they were able to achieve their exceptional performance.

“The COVID-19 pandemic has disrupted all our lives, which makes the achievement of these individuals incredibly impressive,” said Sian Fisher, CII chief executive. “I applaud the efforts of our prize winners who, during this time of uncertainty, continued to study and managed to achieve the best results in our examinations. These winners have overcome challenges to acquire the knowledge and skills needed to help consumers and performed exceptionally well when completing one of our qualifications.”

List of winners:

Crawford Prize, for the best result in completion of the advanced diploma in insurance qualification: Gemma Louise Howard of Willis (UK)

Henry J. Tapscott Prize in recognition of excellence in completion of the advanced diploma in insurance qualification: Adam Williams of Lex-London, a division of AIG

John Ellams Award, for excellence in completion of the advanced diploma in insurance qualification: Laurence Owens of Specialist Risk Group

Swiss Re Reinsurance Prize, for the best result in the reinsurance unit M97 on completion of the advanced diploma in insurance qualification: Marina Tsokur of Cargill International SA and Darcelle Wiltshire of Colfire

Manchester Centenary Prize, for excellence in completion of the advanced diploma in insurance qualification: Elinor Katie Webb of Tokio Marine Kiln

AIA Education Foundation Prize, for the best result in the aviation and space insurance unit M91 on completion of the advanced diploma in insurance qualification: Dominic Christian Hurst of BPL Global

Alison Ecob Memorial Prize, for the best result in the risk management in insurance unit 992 for a UK candidate on completion of the advanced diploma in insurance qualification: Emily Ward-Booth of Tokio Marine Kiln

Worshipful Company of Insurers Prize, for the best result in the advanced diploma in financial planning qualification: Thomas Lester of Schroders Personal Wealth

Barnfield Prize, for excellence in completion of the core units of the advanced diploma in insurance qualification: Sebastian Bulgin of Zurich Financial Services

JB Welson Prize, for excellence in completion of the core units of the advanced diploma in insurance qualification: Sarina Kamalarajah of Sompo International

HJ Greening Prize, for the best result in the long term insurance business unit P63: Chris Luff of LV

Kenneth Griffiths Prize, for the best result in the advanced claims unit 820: David White of Tokio Marine Kiln and Alexander James Edward Marks of DWF LLP

Paul Maynard Memorial Prize, for the best result in the advanced insurance broking unit 930: Olivar Wilson of Aon PLC

CII Award in Excellence in Claims Practice, for the best result in the claims practice unit M85: Lucy Brown of Tokio Marine HCC

McNeil and Wallace Award, Liverpool Underwriters Association, for the best result in the cargo and goods in transit insurance unit M90: Marta Tomecka of UPS Global Treasury

London Business Interruption Association Prize, for the best result in the commercial property and business interruption unit M93: David Richard John Zabrocki of Beamount Lawrence & Co.

Stanley Brown Prize, for the best result in the liability insurances unit M96: David James Martin of Arthur J Gallagher (UK)

Boleslaw Monic Prize, for the best result in the reinsurance unit M97: Angella Tusaba Nakabuye of Britam General Insurance

McNeil and Wallace Award, Liverpool Underwriters Association, for the best result in the marine hull and associated liabilities unit M98: Philippa Lucy Wyatt of Marsh Ltd

Layborn Prize, for the best result in the pensions and retirement planning unit R04: Luiza Maria Todd, Bespoke Training Solutions

Sedgwick International UK Prize, for the best result in the insurance, legal and regulatory unit IF1 and the insurance claims handling process unit IF4 for a UK candidate: Claire Elizabeth Palmer of RSA

International Underwriting Association Prize, for the best result in the diploma in insurance qualification for a candidate employed by a member of the IUA: Victoria Lowe of Liberty Special Markets

Worshipful Company of Insurers Prize, for the best result in the diploma in insurance qualification: Sebastian Bulgin of Zurich Financial Services

John Poel Prize, for the best result in the diploma in insurance qualification for a candidate employed by a BIBA member: Rebecca Amy Allen of Willis Towers Watson

Worshipful Company of Insurers Prize, for the best result in the diploma in financial planning qualification: Tracey Che of Saunderson House Ltd and Louis Hodgson of Money Matters North East

The Colin Gilchrist Memorial Prize, for the best result in the certificate in London market insurance specialisation: Afsar Ali of Guy Carpenter & Company

Worshipful Company of Insurers Prize, for the best result in the certificate in insurance qualification: Claire Elizabeth Palmer of RSA

Certificate in Paraplanning Prize, for the best result in the certificate in paraplanning qualification: Maria Johnson or Brewin Dolphin Securities

The Rutter Medal, for the best new fellow of the Chartered Insurance Institute: Amy Elizabeth Pearson

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Endsleigh confirms “regrettable decision” – staff to be redeployed

“A number of factors, including increased competitiveness, regulation, and a disproportionate cost base, made it necessary to recently review all Endsleigh product lines to ensure the long-term stability and sustainability of the business for our customers, our people, and our partners,” reads part of the full statement.

“The strategic review of all product lines has led us to the regrettable decision that it is no longer viable for us to continue to distribute specific personal lines products in the way we do today.”

It was revealed that Endsleigh’s new distribution and brand model will be known as MyEndsleigh and Endsleigh Compare, with a focus on the insurance provider’s core markets.

The spokesperson noted: “As part of the A-Plan Group, we have a sister company A-Plan Holdings, offering distribution opportunities through their nationwide network of over 100 branches and who benefit from significant scale, from both a customer and insurer perspective. We have reached a decision to migrate specific personal lines books to A-Plan.

“These will be distributed through the A-Plan nationwide network to offer a personalised service and wider insurance choice to customers. We anticipate the transfer of these books will commence from October 04, 2021, and be completed no later than September 2022.”        

Endsleigh, which has entered into a consultation with the employees affected by the move, offered assurances that placement support will be provided to anyone who will be made redundant in the process.  

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Zurich Community Trust launches matched donation campaign

Zurich Community Trust launches matched donation campaign

In support of the upcoming Insurance Day of Giving, Zurich Community Trust (ZCT) – Zurich Insurance’s charitable arm in the UK – has launched a matched donation campaign.

The Insurance Day of Giving will be held on Thursday, November 04. Organised by Insurance United Against Dementia (IUAD), it will be a chance for the industry to get together and raise both funding for and awareness of the cause.

For its part, ZCT will be holding a matched funding scheme. ZCT will be matching funding donations made upon sign up to the day of the event, in addition to matching any staff donations made by participating insurance firms, up to £100,000.

“We are delighted to be supporting the Insurance Day of Giving this year and helping every donation go further. Through this initiative, we are pleased to be able to support colleagues across the industry in their fundraising efforts and encourage businesses to make an initial voluntary donation upon sign up for it to be doubled,” said ZCT head Steve Grimmett.

“We are really grateful for the generous support from ZCT,” added QBE executive director and IUAD board chair Chris Wallace. “Their promise to match donations will make a huge difference to the campaign and is a great source of encouragement for the industry to make the most of fundraising opportunities and go well beyond the £100,000 target.”

To date, over £5.5 million has been pledged to the IUAD. Other insurance companies that are taking part in the upcoming Insurance Day of Giving include Sedgwick, Willis Towers Watson and Crawford & Company.

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E-trading platform marks two years of “extraordinary change and growth”

E-trading platform marks two years of “extraordinary change and growth”

Whitespace Platform, a fully digital e-trading platform for brokers and insurers, marked the second anniversary of its launch.

According to Whitespace, since its launch, 189 organisations have joined the platform, which serves customers in the UK, Europe, North America and Africa across 14 overall classes of business.

The company noted an increase in the pace of adoption over the past 14 months, with June seeing 84% more business than the July 2020 renewal period. The platform also saw increases in vertical placements and in classes of business that were previously reluctant to rely on digital trading.  

“Our customers were already trading digitally before the pandemic, but COVID-19 accelerated extraordinary change in the insurance market and, indeed, the whole business world,” said Marcus Broome, chief platform officer of Whitespace. ”Not only has the market continued to trade, but in many ways it has become more efficient. What started two years ago as a revolutionary and fully data-driven platform has now become very widely accepted. All adopters of Whitespace share the same vision for fully digital, document-free trading, and the early risks they took in supporting Whitespace have resulted in a platform that, today, processes the highest volumes of fully digital risks in the market.”

Whitespace said it is well-placed to address several challenges and opportunities faced by the insurance industry. The platform has achieved growth through API-enabled, user-friendly and continuously updated technology. Backed by Sequel and Verisk, Whitespace said its independent and self-funded structure provides it with manoeuvrability and versatility.

“Making the leap to truly digital trading is critical, and the Whitespace Platform is playing a vital role to encourage that shift,” said Stephen Catlin, chairman and CEO of Convex and a member of Whitespace’s advisory board. “It is available, it works and it fulfils the requirements of a modern insurance business. Our underwriters are empowered to make decisions faster as a result of the Whitespace Platform.”

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Gallagher director shines a spotlight on an “underserved” market

Without IP protection, he said, society wouldn’t be where it is with medicines, or vehicles, or technology because not many people would spend the time and money necessary to develop new solutions when it wouldn’t be possible to make a return on that investment. IP is the backbone of an economy, particularly the modern economy where the value of intangible assets so far outstrips the value of physical assets.

Alsegard, who has worked in the IP insurance space for over 15 years now, highlighted the variety of different companies from a myriad of sectors that are seeking out IP insurance these days.

“Working in the space means we get to understand so many different areas, and it’s never the same thing twice so it doesn’t get boring,” he said. “What I like about the IP space as well is that the companies seeking this type of insurance are typically talking about what they’re doing next, what they’re patenting now and what’s around the corner for their brands. That means they’re really passionate about it too, which always makes for a fantastic conversation.”

There are many types of intellectual property risk, he said, but the most common reason that companies are seeking IP insurance today is due to IP infringement risk – when a business or individual is alleged to have used someone else’s IP without authorisation. For most companies, infringement risk is a relatively low-frequency event but, when it does happen, it can have a significant impact on a business.

Read more: Intellectual property insurance – an introductory guide

Alsegard also noted the dual nature of his responsibilities in leading Gallagher’s new practice. Firstly he will look to support his colleagues in providing customers with the best service and insurance solutions available in the IP space. However, he will also be looking to harness the expertise and the scale of Gallagher to provide education to the wider public about IP risk and the services available.

“I think the market is perhaps a little bit underserved in terms of intellectual property risk at the moment,” he said. “There are still only a handful of brokers and underwriters in the space. So being one of the few means it is very important that we get the message out there.”

It’s the right time to be going out to the market with this message, he said, as over the course of his time in the IP space, he has seen external market conditions change dramatically. That starts with the sheer quantity, quality and accessibility of data now, as well as the new tools and techniques available to analyse that data. That has changed the market fundamentally, but Alsegard is also seeing that the companies now coming to the market are more educated about IP risk and aware of its potential impact.

“It’s now much more common across the board of many companies to hear people talking about intellectual property,” he said. “These [companies] come from all sectors, which helps to grow the market, of course, but it also helps to potentially reduce the volatility, because we get more of a spread of risk, which is really helpful.

“Also, if we talk about changing risk, the pandemic has changed the perception [of IP risk] a little bit as well, in the short term. US patent litigation increased from early 2020 and the reason for that is likely the economic downturn and the uncertainty that the pandemic created. If I was to guess, I would suggest that this will carry on for some time and that patent litigation will continue to be at a heightened level. So that may increase the number of companies coming to market to seek insurance as well.”

Read more: ‘Misconceptions’ clouding growing IP risk

The publicly available figures around IP litigation are just the tip of the iceberg, he said, as very often IP infringements are handled behind closed doors. This is part of the reason why the time is right not just for the launch of this dedicated IP practice from Gallagher, but also for advanced conversations across the marketplace on the need for adequate protection.

“I want to make sure that people are aware of what is available, and aware of [IP risks],” he said. “It’s really important that companies make decisions proactively rather than reactively. That includes finding out about the insurance services available and what the cost of these are, rather than not buying coverage because you didn’t know it existed. And the same goes, to a large extent, when it comes to risk management and IP because I think some companies underestimate the risks that they face until they have an issue. So, it’s really worth exploring this area with the experts and seeking out that proactive professional advice.”

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Jackson Lee Underwriting includes COVID-19 cover in new policy

According to JLU, the new policy’s wordings respond to new and emerging risks resulting from the pandemic, which will allow brokers to build flexible and customized travel cover for their clients. 

The MGA offers annual multi-trip policies that brokers can quickly bind or renew through its online portal. Producing a travel pattern is not required, so brokers only need to know the number of trips per annum.

The policy, which is underwritten by Ergo Travel Insurance Services Limited on behalf of Great Lakes Insurance, covers incidental holidays for all employees, as well as family members of directors/owners covered while accompanying them on business trips, including incidental holidays.

Upon referral, JLU will look at extending cover for travel to destinations against Foreign, Commonwealth & Development Office (FCDO) advice, as long as the advice limits travel to essential purposes due to COVID-19.

The product’s launch comes after JLU took over the British Insurance Brokers’ Association-endorsed Holiday Travel Plus and Sports Travel scheme for a three-year period. Travel specialist Dipesh Patel also recently joined the company as senior travel underwriter.

“Employers have a duty of care towards any employee travelling on behalf of the business, and as with many aspects of corporate life post-COVID, that duty of care has changed or been extended,” Patel said. “For example, if the insured, a close relative, a member of their household or a travelling companion or friend with whom they had arranged to stay has a diagnosis of COVID-19 within 14 days of a booked departure date, cancellation of the trip is covered under our policy. If a trip is cut short due to a family member dying from COVID-19, then the policy will cover the cost of returning home early. We also offer additional daily benefit cash payment if the insured has to self-isolate in your holiday accommodation abroad. Our business travel policy offers such extensive and tailored COVID-19 related cover to give employers peace of mind that they are doing everything they can to support their employees whilst travelling on business.”

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Reinsurers “drive and enable innovation”

“At Swiss Re, we’ve always said that we want to be progressive,” said Pasricha. “We are a 158-year-old company. We’re the bellwether, the backstop (whatever you want to call it) of the industry, but we’re also responsible for innovation. As a reinsurer, we take a large part of the risk in the industry. Therefore, we need to be part of the solution and we need to drive and enable innovation.”

Read next: Lloyd’s announces next insurtechs joining innovation program

Swiss Re launched its P&C solutions unit in 2017, with the aim of helping clients to make better underwriting and pricing decisions by using data analytics tools and other technology solutions.

The P&C Solutions unit helps insurers to increase their efficiency, steer their portfolios, and grow into new markets and segments. Its core areas of focus include: P&C analytics, property & specialty, cyber, liability, parametric, automotive & mobility, SwiftRe (online risk placement/management), and innovation.

“The tone at Swiss Re is really set by the top from our group CEO Christian Mumenthaler and all of our executive leadership,” said Pasricha. “They have the vision [which is clear through] Swiss Re P&C Solutions, to say: ‘These are the kinds of things that the industry struggles with, and this is why we want to provide these solutions to the industry.’ I think the ethos of innovation has to be driven from the top.”

One challenge that the insurance industry sometimes struggles to surpass is its inherent conservatism. The industry has to maintain a healthy balance sheet in order to meet its main purpose, but there’s always a possibility that supporting innovation and underwriting emerging risks could cause some financial turbulence.  

“The balance is always: How do you take those baby steps? How do you make progress in the industry, try and test new technology, but still make sure that you’re solid in terms of your underwriting?” Pasricha commented. “That’s the kind of balance that we always strived for at Swiss Re – making sure that the technology we deploy works. We test it and work with our partners to make sure all the kinks are ironed out, and that’s when we launch. It is a big culture and mindset issue, but we’re also very actively being clear that we will strive for that balance.” 

Read more: Genasys’ co-CEOs on what the UK insurance industry is calling out for

It’s all about sustainability, Pasricha added. There are some innovators in the insurance industry – in fact, all industries – who deliver innovation hype, but cannot sustain their activity to deliver innovation success.  

“If you can’t sustainably produce good underwriting results, it doesn’t work and you’re not helping the industry,” said Pasricha. “If you’re in the business of creating flash in the market – creating brand, hype, and customer pull – and then trying to get sold and create lots of money for private equity, OK, that does work. But if you’re going to be sustainable, you need to make sure you’re solid on underwriting, and that takes a lot more work.”  

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MS Amlin Underwriting appoints non-executive director

MS Amlin Underwriting appoints non-executive director

MS Amlin Underwriting Limited (MS AUL) has appointed Julie Hopes to its board as an independent non-executive director.

Hopes will also assume the role of chair of the risk and solvency committee later this year, a statement from the company said. She will take over from Gilles Bonvarlet, who is retiring from the MS AUL Board after over eight years as director.

Hopes’ career in financial services spans over 30 years, and she brings a wealth of board experience in both executive and non-executive roles. Hopes currently holds board positions at SAGA plc and West Bromwich Building Society, and she previously chaired the risk committee at Co-Op Insurance. During her executive career, Hopes was the managing director for insurance at Tesco Bank and international operations director at RSA.

“I am delighted to announce the appointment of Julie as a notified independent non-executive director,” said Johan Slabbert, chief executive officer of MS AUL. “Julie is an accomplished industry leader and her appointment is testament to our continued ability to attract senior talent to the business. Her proven leadership track record across blue-chip financial services firms and her deep understanding of the regulatory landscape will undoubtedly further strengthen the MS AUL Board as we continue to progress with our strategic objectives.”

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Kraft Heinz to exercise Aon investment services for captive

Kraft Heinz to exercise Aon investment services for captive

Aon has been appointed to provide its new investment service for captive insurers to the Noble Insurance Company DAC, the Ireland-based captive insurer of food and beverage giant Kraft Heinz. Aon works with Goldman Sachs to deliver the service, which aims to make it simpler for captive insurers to identify and access appropriate, high-quality and yield-enhancing investments.

Noble provides insurance coverage to the Kraft Heinz Company. Coverage is provided to Kraft Heinz member firms that are domiciled in the European Union, Aon said. Noble is a wholly-owned subsidiary of HJ Heinz Ireland Holdings, which is in turn owned by Kraft Heinz.

As part of Aon’s service, Noble will receive strategic advice, fund research and directed execution services from Aon’s team of investment specialists and practitioners, along with a tailored investment platform provided by Goldman Sachs.

The service, launched last year, is provided by Aon’s Global Investment practice, working alongside Aon’s Captive & Insurance Management Group (ACIM). ACIM works with captives that have more than $175 billion in assets worldwide, while the Global Investment practice advises clients on more than $3.1 trillion in assets.

“It’s great news that Kraft Heinz has added this new investment service to those that Aon already provides to its Irish captive, Noble,” said Tim Currell, partner and head of insurance solutions at Aon’s Global Investment practice. “We are confident that the various features of this service will enhance its investment arrangements and outcomes, now and into the future. We look forward to building on this foundation; the service already has a strong pipeline of interest in both Ireland and in the other locations where we are planning to make it available in the coming months.”

“We are excited to collaborate with Aon, and we are eager to continue the development of solutions for Aon’s captive insurance clients,” said Michael Seigel, global head of insurance and liquidity asset management at Goldman Sachs. “…We look forward to broadening our work with Aon as it continues to provide its expansive array of solutions to the captive and insurance world.”

Features of the service include:

  • Tailored advice on the captive’s investment strategy
  • Access to a range of Aon buy-rated funds
  • Range of asset types, initially including money market funds and bond funds
  • An easy-to-use web portal that allows captives to manage their assets
  • Support from Aon in executing client-directed trades
  • Comprehensive reporting suite
  • Introduction to an investment platform provided by Goldman Sachs that already manages more than $195 billion in assets for insurance and other institutional investors.

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Extreme weather rocks catastrophe insurance losses

Man-made disasters accounted for an estimated US$2 billion in insured losses in the first half. That’s lower than average, likely reflecting COVID-19 restrictions, Swiss Re Institute said.

“The effects of climate change are manifesting in warmer temperatures, rising sea levels, more erratic rainfall patterns and greater weather extremes,” said Martin Bertogg, head of cat perils at Swiss Re. “Taken together with rapid urban development and accumulation of wealth in disaster-prone areas, secondary perils, such as winter storms, hail, floods or wildfires, lead to even higher catastrophe losses.

“The experience so far in 2021 underscores the growing risks of these perils, exposing ever-larger communities to extreme climate events. For example, winter storm Uri reached the loss magnitude that peak perils like hurricanes can wreak. The insurance industry needs to upscale its risk assessment capabilities for these lesser monitored perils to maintain and expand its contribution to financial resilience.”

The report estimated global economic losses from disasters at US$77 billion for the first half. That’s below the 10-year average of US$108 billion. However, the economic loss figure is expected to rise as more losses are accounted for over the next few months. The first half of the year is also not usually representative of the full-year figures, as the third quarter is historically the most prone to natural catastrophe losses.

Of the total estimated economic losses in the first half, US$74 billion were caused by natural catastrophes, while man-made catastrophes accounted for US$3 billion. Nearly 4,500 people were killed or went missing in disaster events in the first half, Swiss Re Institute reported.

Natural catastrophe losses were pushed up by extreme weather events. In February, winter storm Uri – a period of extreme cold combined with heavy snowfall and ice accumulation in the US – triggered estimated insured losses of US$15 billion, the highest ever recorded in the US for this peril. Winter storm Uri accounted for about 38% of all estimated insured losses from natural catastrophes in the first half.

In June, Europe was hit by severe weather including thunderstorms, hail and tornadoes, causing estimated insured losses of US$4.5 billion.

At the end of June, extreme heat broke temperature records in western Canada and the northwestern US, with temperatures reaching more than 115 degrees. The heat, coupled with severe drought conditions, sparked wildfires that moved south to California.

“Climate change is one of the biggest risks facing society and the global economy,” said Jérôme Jean Haegeli, group chief economist at Swiss Re. “The recent analysis from the UN’s Intergovernmental Panel on Climate Change confirms expectations of more extreme weather in the future and urgency to act to limit global warming. Working with the public sector, the reinsurance industry plays a key role in helping to strengthen communities’ resilience by steering development away from high-risk areas, making adaptation investments, maintaining insurability of assets and narrowing protection gaps.”

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